Privacy Policy

Effective Date: 7/1/2026

At Xr Express Inc., your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, communicate with us, or use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you interact with us, including:

• Personal Information: Your name, telephone number, email address, and other contact information submitted through forms, messages, inquiries, or promotions.

• Usage Information: Your IP address, browser type, device information, pages visited, and other information relating to your use of our website.

• Communications: Information contained in messages, emails, telephone calls, or SMS communications between you and Xr Express Inc.

How We Use Your Information

We may use the information we collect to:

• Provide and improve our services.

• Respond to questions, requests, and inquiries.

• Communicate service-related information and updates.

• Administer promotions and other activities.

• Personalize and improve your website experience.

• Maintain the security and proper operation of our website.

• Comply with applicable legal requirements and protect our legal rights.

How We Share Your Information

Xr Express Inc. does not sell or rent your personal information.

We may disclose certain personal information:

• To service providers that assist us in operating our website or delivering our services, solely as necessary to perform services on our behalf and subject to confidentiality obligations.

• When required by law, regulation, court order, or legal process.

• When reasonably necessary to protect the rights, property, safety, or security of Xr Express Inc., our customers, or others.

• In connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business, subject to applicable law.

All the categories described above exclude text messaging originator opt-in data and consent. Mobile telephone numbers, SMS opt-in data, and messaging consent will not be shared, sold, rented, transferred, or otherwise disclosed to any third parties or affiliates for marketing or promotional purposes.

SMS Privacy

When you provide your mobile telephone number and expressly opt in to receive SMS messages from Xr Express Inc., we may use your number to send service-related communications, including transportation, booking, dispatch, delivery, account, and customer-support updates.

Mobile information, including telephone numbers, SMS opt-in data, and messaging consent, will not be shared, sold, rented, transferred, or otherwise disclosed to third parties or affiliates for marketing or promotional purposes. SMS consent is specific to Xr Express Inc. and is not transferable.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing goods or services. You may opt out at any time by replying STOP. After opting out, you will receive no further SMS messages unless you opt in again. For assistance, reply HELP, email admin@xrexpress.net, or call 845-415-7388.

How We Protect Your Information

We use reasonable administrative, technical, and physical security measures designed to protect your personal information, including:

• Encryption technologies where appropriate.

• Secure servers and access controls.

• Limited access to personal information.

• Periodic reviews of our security practices.

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to your personal information.

• Request that inaccurate information be corrected.

• Request deletion of your personal information.

• Withdraw consent for certain uses of your information.

• Opt out of marketing emails or SMS communications.

To exercise these rights, contact us using the details below. We may need to verify your identity before completing a request.

Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to websites operated by third parties. Xr Express Inc. is not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and the effective date shown at the top of this policy will be revised. Please review this policy periodically to remain informed about our privacy practices.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact Xr Express Inc.:Email: admin@xrexpress.net
Phone: 845-415-7388
Mailing Address: 2280 Moen Avenue, Rockdale, IL 60436, United States